Shipping, Delivery and Returns
As we are still a small indie brand, we're not working full time. Therefore we aim to fulfill all orders within 1-5 working days. Most of the time we manage to send out your package the same or next day. You will receive an email to inform you once your product has been shipped.
Shipping within the Netherlands has an expected delivery date of 1-3 working days. Starting at €1,56 for standard or €3,95 with tracked shipping.
Shipping within Europe starting at €2.67 without tracking and €12 for tracked shipping and expected delivery date of 5-10 working days. However, we found out that on a rare occasion it will take up to 15 working days. Weather, Holidays, Location, and Customs play a huge part in shipping and delivery time. We would advise that international customers use the tracked shipping method for their own peace of mind.
International shipping is at a flat rate for all other destinations starting at €2.66 without or €17 with tracking. Standard shipping is used for international mail and the estimated delivery time stated by PostNL for this service is 7-14 working days, however, it can take up to 30 days in some cases. Weather, Holidays, Location, and Customs play a huge part in shipping and delivery time. We would advise that international customers use the tracked shipping method for their own peace of mind.
We are not liable for anything lost in the post (especially if you picked non-tracking shipping) and we obtain proof of postage for all items sent.
The website currency is in Euro's as we are situated in the Netherlands. If you would like to know the price of the items in your own currency, we would advise you to use a currency converter on google, to assist you.
Due to hygiene reasons, we do not accept any returns. In the unlikely event that you have a problem, please do not hesitate to contact us and we will endeavor to resolve the issue as soon as possible.